Receptionist/Customer Care Officer Needed in a Storage Company

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JOB ROLE: Receptionist/ Secretary
Location- Ikoyi, Lagos
Experience: 1- 3 years
Qualification: ND/HND in any Administrative role or any relevant discipline
Industry: Storage Industry
Salary: 60K

JOB SUMMARY:

Our client in the storage industry is looking to hire a Receptionist/Customer Care Officer who will be responsible for handling of incoming telephone calls. He/she will be taxed to interact with customers who prefers to contact the company through the Internet (e-mails), text messages, or other electronic medium. Whenever a customer or client calls, the agent puts up information related to the customer or client on the computer screen so as to enable easy reference to sales or service records.

JOB DESCRIPTION:

● Meet and greet clients
● Direct visitors by maintaining employee and department directories.
● Maintain security protocols by following procedures, monitoring
logbook, issuing visitor badges.
● Maintain telecommunication system
● Maintain safe and clean reception area by complying with procedures,
rules, and regulations.
● Maintain continuity among work teams by documenting and
communicating actions, irregularities, and continuing needs.
● Contribute to team effort by accomplishing related results as needed.
● Perform administrative functions
● Book meetings

SKILLS AND QUALIFICATIONS:

● HND/ND in relevant course
● Microsoft office skills
● Professionalism
● Customer focus
● Be able to handle pressure
● Excellent communication skills
● Procurement skills
● Good multi-tasking skills

SALARY: 60k

IF YOU ARE QUALIFIED, Pease send your CV to Pelumi@deecla.com.ng

copy olamide@deecla.com.ng and info@deecla.com.ng