Production Manager is needed in a bakery in Lekki, Lagos, Nigeria

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JOB BRIEF:

A confectionery based in Lekki, Lagos, Nigeria, is currently in need of an experienced production manager. He/She will ensure the operational requirements and functionality assures the achievement and sustenance of revenues, profitability, customer satisfaction, and quality objectives.

DUTIES/RESPONSIBILITIES:

• Manage production team’ work schedule, i.e., accountable for operational readiness, e.g., organizing and supervising shifts to ensure constant business continuity.
• Coordinate the entire food production activities, ensure compliance with standard operating procedures.
• Manage production supply register which captures the detail of proposed production item vs. actual production along with other remarks.
• Oversee and implement an integrated on-boarding, orientation and staff development program.
• Accountable for ensuring and delivering an overall superior customer experience and achieve a consistently high customer satisfaction levels.
• Manage process to ensure customer complaints are sought, captured and responded to promptly
• Ensure quality checks, and finished products offered to the customer are of best possible quality.
• Advise management on revising (introducing and stopping) service and product lines in line with entire business strategy
• Appraise staff performance and provide timely feedback and development options to ensure engaged and productive staff
• Manage the companies' stock inventory and purchasing to ensure availability of production/service materials.
• Oversee and implement cost control measures and minimize waste from all operational processes.
• Implement  policies and procedures, ensure compliance among production team.
• Create and nurture a positive working environment, leading by example.

QUALIFICATIONS & SKILLS :

• A degree in business management or related education in food business
• Eight years relevant experience in the food industry, three years of leadership experience

KEY COMPETENCE & SKILLS:

• Demonstrated leadership capabilities
• Food handling skills
• Honesty and integrity
• Good understanding of Food business environment
• Clear and friendly communications skills in English, both verbally and in writing

PERFORMANCE INDICATORS:

• Production wastage, either during preparation or production
• Availability of raw materials in the store to work with
• 100% Adherence to an established recipe
• 100% Timely production of cooked/baked goods

SALARY: N150,000- N180,000 depending on experience

IF YOU ARE QUALIFIED,  please send your CV to  info@deecla.com.ng