Head of IT sought by an oil servicing firm

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Job Title		Department		Location
Head, Information   Technology		Information Technology		Lagos
Job Summary		To promote and ensure optimal automation of business processes,   optimal functionality of the Information System infrastructure in support of  the company’s operations
REPORTING RELATIONSHIPS
Internal Interfaces			External Interfaces
Reports to	Group Head, Corporate Services   & Admin		§    Internet Service Providers   §    Managed Hosting Service Provider   §    ERP Support Team   §    Other IT Vendors
Direct Reports	IT Administrator
Other Internal   Relationships	All Staff
ROLES AND RESPONSIBILITIES
General §    Updates IT strategies, plans, policies and procedures in line with Company’s corporate strategy ensuring availability of robust IT platforms to support Company’s business operations §    Drives the implementation of IT strategy and policies §    Prepares annual IT budget and monitors expenditure to ensure adequate return on IT investments. §    Prepares management reports §    Liaises with the Internet Service Providers, Managed Hosting Service Provider and other vendors for cost effective services and high performance in line with Service Level Agreements §    Reviews performance of business applications to ensure capacity to support changing business demands Email Support §    Creates and maintains user accounts §    Allocates mail box sizes §    Provides first level support and troubleshoots for email related issues

Business Applications and Database Support

§    Creates and maintains application user accounts and grant user roles

  §    Installs and configures patches and upgrades as required.

  §    Monitors and maintains business applications databases to minimize downtime

§    Performs application and database backup

§    Provides first level support and troubleshooting for business application related issues

Network Support

§    Ensures end user’s workstations are connected to the network

§    Ensures business applications and resources are available to users

Website Support

§    Designs, and manages company’s  internet and intranet websites

Desktop Support

§    Deploys  new  workstations/computers  for  all  users,  upgrades  hardware  and  software  as needed

§    Performs regular maintenance checks of equipment such as telephones, scanners, printers and  ensures that the equipment are ready for use

 

  §    Liaises with external maintenance vendors for the repair of systems.

  §    Maintains antivirus software for all end user computers

 

 

EDUCATION

§    First degree / HND in Computer Science

§    Relevant Master’s degree is an advantage

 

 

EXPERIENCE

§    Minimum of 5 years’ experience in similar role

 

§  Good  knowledge in:

o Managed hosting service/server

 

o Backup and replication technologies

 

o Email and messaging platform

 

o   MS SQL, PhP

 

o Networking , including LAN/WAN architecture (Firewalls, Routers and VPN)

 

o Business Applications such as Enterprise Resource Planning (ERP), Customer

Relationship Management (CRM)


If you are qualified, please send CVs to info@deecla.com.ng